CSEP Job Listings

The position of Alumni Social Media and Marketing Assistant will assist with promoting Alumni events through social media channels. The successful candidate will be responsible for creating engaging and creative online campaigns for a variety of Alumni programs, including Backpack to Briefcase, Alumni @ Work, Alumni benefit programs and more, with the guidance of the Alumni Communications Coordinator. This position requires knowledge of a variety of social media platforms, a willingness to research and fact check, as well as excellent writing skills.

Job Description:
Create posts for social media channels, predominately Facebook, Twitter and Instagram - includes both written copy and obtaining suitable images from a variety of sources.
Attend many Alumni events to live-tweet/post and engage online and in person with participants.
Research facts and information to write engaging posts targeted at a variety of demographics, including both graduates and students of Mohawk.

This position requires a student who has a general knowledge of basic electricity/electronics and a interest in this career. Working within the Department of Electrotechnology labs for organizing, clean up and maintenance of lab as part of the normal daily activity. There is a physical component of the positions requiring persons to lift and carry.

Job Description:
1. Help in Lab organization and clean up
2.Help in lab inventory checks
3.Help in preparing for marketing events
4.Help in preparing lab kits
5.Help in lab maintenance

We're looking for a bright and energetic individual to join our Student Communications & Marketing team. This self-starter will support the Student Communications & Marketing team in enhancing our student experience by generating meaningful content and creating effective communications for Mohawk students across multiple channels. They will also be involved in the assistance of Student Communications & Marketing efforts including Student KPI’s, special events, and material distribution.
Responsibilities:

• Assist in writing copy for the website, email, print material and corporate social media channels.
• Assist in proofing media materials (digital, print, etc.) and providing insight from a student perspective.
• Support marketing campaigns by contributing to idea generation and writing copy for assets.
• Distribution and posting Student Communications & Marketing materials throughout campus.
• Assist with KPI Student Satisfaction and Engagement Survey.

Required Skills:
• Detail orientated, exceptional proof reader and a strong aptitude for creativity on the fly.
• Previous experience writing for both web and print media would be an asset.
• Ability to multitask in a fast-paced, creative environment.
• Exceptional oral and written communication skills.
• Ability to work effectively both independently and as part of a team.
• Have a positive attitude.
• Computer skills required: MS Office suite – intermediate level.

The student performs a range of professional assignments. Independent judgment is required to
carry out assignments that have significant impact on services or programs. Guidelines may be
available, but require adaptation or interpretation to determine appropriate courses of action.

Provides on site or remote access diagnoses and resolution of computer hardware and software
problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of
diagnostic tools and elevated privileges.

Researches, analyzes, develops, and documents new processes and procedures to implement new
solutions for use by IT Technicians to meet future problem resolution needs.

Serves as technical expert providing support to IT Technicians.

Develops guidelines and upgrade techniques for new operational procedures for the support of
databases, hardware systems, operating systems software, network systems software, security and
client server systems.

Administers, implements, and provides technical support of applications and associated hardware used
in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges.
Administers and implements automated data processing systems and computer application programs.

JOB DUTIES

Develops operational, installation, and upgrade procedures, to be used by other staff, for
communication systems, hardware, network, security, storage and software.

Serves as a liaison between other technical staff, management, users, and vendors regarding service
requests, usage, standards, security, and other technical matters.

Develops structured diagrams for the specifications of databases, communication systems, servers,
storage area networks, security or any other computer related hardware or software.

Develops and documents configurations of the following: databases, servers, computers, security and
network monitor systems, packaged programs, macros, utilities, and communication systems.

Develops and implements the directory configurations, messaging configurations, and state-wide
operating systems which include communication systems (servers, routers, switches and hubs).

Administers, implements, and provides technical support for the telecommunications equipment, filters
and interfaces related to state-wide messaging and communication systems utilizing a specialized set of
diagnostic tools with elevated privileges.

Provides planning, design, and implementation of computer hardware, software, and network
components.

Tests programs and systems and integrates system modules.

Analyzes the need for, and develops, documents, implements, and monitors, information technology
quality assurance standards.

Participate in or lead the problem and root cause analysis in support of Problem Management.
Reconcile issues across support teams to improve Incident Management Process.

Ensure customer support service issues and concerns are handled appropriately through effective
incident support processes.

Ensure operational support documentation is complete and accurate.

Support continuous improvement programs in response to support service metrics, customer feedback
and process efficiencies.

Validate Service Level Agreements (SLAs) for supportability and ensures performance against SLAs.
Plan for future improvement/expansion implementation of various aspects of Help Desk Center
operations, which involve significant liaison with IT technical support teams.

Assumes responsibility for segments of Help Desk operations management.

Receive and respond to advanced troubleshooting telephone calls and service requests from customers
needing assistance.

Performs related work as assigned.

The Graphic Design Assistant for the Mohawk Students Association is responsible for supporting multiple departments including events, food services and facilities. Graphic support includes the concept design to artwork production for posters, digital billboards, digital menu boards, web banners and marketing materials to support the ongoing business strategies of the MSA.

The Stoney Creek Graphic Designer is responsible for creating content for the interior screens that are shown throughout the campus on a daily basis. The incumbent will design creative and engaging images and content that follows the Mohawk College brand standards to communicate important information about services, event and opportunities to our students.

To assist support staff and faculty from different departments.
To communicate with support staff and faculty.
To complete assigned tasks in various areas of the college.
To complete tasks independently.
To practice workplace professionalism.

The Accounting Assistant will provide administrative support to the Accounting department, working closely with the Accounting Administrator and Senior Payroll Administrator. This is a great opportunity for a student in a program related to Finance or Accounting to gain exposure and learn the basics of how an accounting department functions.

The Marketing Assistant will work with the staff of the MSA's Communications and Engagement department to facilitate student engagement through creatively communicating over a number of platforms, including information booths, events, digital signage and various social media platforms.

This position works directly with the Assistant Manager, Student Engagement to assist in the planning, organizing and implementing of MSA events including concerts, common hours, speaker's series and other special events at all Mohawk College campuses.

The position requires the incumbent to work effectively with, and to foster cooperative relationships with, Student Leaders as part of a student-focussed organization.